Agolo enables leading support organizations to understand product support questions, find the right sections of documents to answer them, and then provide an accurate, trustworthy answer to customers, support agents, and field technicians.
Agolo's AI platform builds on an organization's current knowledge assets to improve the accuracy of product support AI solutions, including AI Chatbots, Search, RAG Pipelines, Content Analytics and more.
Improve self-service
Guide your customers with more accurate AI-based answers and experiences
Enable support agents with more trusted AI-based tools
Provide your support agents with AI-based tools that give them accurate, trusted answers
Lower support costs while achieving higher customer and agent satisfaction
Reduced effort to resolution means lower support costs as well happier customers and agents
Detect knowledge gaps in your support knowledge ecosystem
Identify trending issues that require additional or new knowledge assets
Leverage clean data everywhere, in real-time
Enable many use cases within your organization's support ecosystem, including customer-facing AI Chatbots, agent-facing Digital Assistants, RAG pipelines, Search, Knowledge Base Enhancement, and more
